iSPORTstore.com Retail Sales Manager Vacancy

As part of the company’s continued expansion, iSPORTstore.com is recruiting a Retail Sales Manager.
 
The position will report to Chief Executive Officer and adhering to the company’s processes and procedures, will work within the www.isportstore.com sales team, responsible for maximising online sales and margin.
 
For more information, please email paul.walters@isportgroup.com or call +44 (0) 844 8797 949.
 
www.isportstore.com is a division of a business division of internationalSPORTgroup who have been in business since 1994 and whose company values are Efficient, Professional, Reliable, Open & Friendly.
 
Specific duties will include, but not limited to:

1. Managing all iSPORTstore.com website, telephone & eBay orders by liaising with customers via telephone & email, providing product knowledge, suggesting product options & alternatives, & processing all orders to ensure timely despatch from suppliers &/or the company’s fulfilment facility(s)
2. Liaise with suppliers & supplier representatives to ensure timely despatch of orders
3. Monitor inventory & arrange suppliers orders to ensure all products are in stock
4. Update iSPORTstore.com website, including adding & deleting products
5. Update eBay platform, including adding & deleting products
6. Liaise with couriers to ensure timely delivery of customer orders
7. Update & distribute daily & weekly sales reports, product range sheets & inventory reports
8. Suggest, draft & distribute promotional eshots to iSPORTstore.com email databases
9. Update customer databases by adding, deleting & cleansing customer details
10. Manage customer returns, including but not limited to exchanges & refunds
11. Cover roles & responsibilities of other team members as required
12. Attend & manage product sales at sporting key events as required
13. Arrange supply of packaging materials & general stationary
14. Advise business trends & suggest actions to combat &/or promote trends
15. Pick & pack customer orders to be despatched from iSPORTstore.com Sales Office(s)
16. Adhere to the ‘iSPORTstore.com System & Procedure Manual’ & suggest improvements to processes & procedures to improve company efficiency & effectiveness
17. Adhere to company rules & ensure a tidy & organised working environment
18. Willingness to work flexible hours to meet company needs & priorities

 
The successful applicant will require a clean, full driving licence & good inter-personal skills.
 
For more information, visit: www.isportgroup.com & www.isportstore.com