Retail Sales Manager Vacancy

As part of the company’s continued expansion, is recruiting a Retail Sales Manager.
The position will report to Chief Executive Officer and adhering to the company’s processes and procedures, will work within the sales team, responsible for maximising online sales and margin.
For more information, please email or call +44 (0) 844 8797 949. is a division of a business division of internationalSPORTgroup who have been in business since 1994 and whose company values are Efficient, Professional, Reliable, Open & Friendly.
Specific duties will include, but not limited to:
  1. Managing all website, telephone & eBay orders by liaising with customers via telephone & email, providing product knowledge, suggesting product options & alternatives, & processing all orders to ensure timely despatch from suppliers &/or the company’s fulfilment facility(s)
  2. Liaise with suppliers & supplier representatives to ensure timely despatch of orders
  3. Monitor inventory & arrange suppliers orders to ensure all products are in stock
  4. Update website, including adding & deleting products
  5. Update eBay platform, including adding & deleting products
  6. Liaise with couriers to ensure timely delivery of customer orders
  7. Update & distribute daily & weekly sales reports, product range sheets & inventory reports
  8. Suggest, draft & distribute promotional eshots to email databases
  9. Update customer databases by adding, deleting & cleansing customer details
  10. Manage customer returns, including but not limited to exchanges & refunds
  11. Cover roles & responsibilities of other team members as required
  12. Attend & manage product sales at sporting key events as required
  13. Arrange supply of packaging materials & general stationary
  14. Advise business trends & suggest actions to combat &/or promote trends
  15. Pick & pack customer orders to be despatched from Sales Office(s)
  16. Adhere to the ‘ System & Procedure Manual’ & suggest improvements to processes & procedures to improve company efficiency & effectiveness
  17. Adhere to company rules & ensure a tidy & organised working environment
  18. Willingness to work flexible hours to meet company needs & priorities
The successful applicant will require a clean, full driving licence & good inter-personal skills.
For more information, visit: &

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